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Difference between revisions of "Input"

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The term image describes the general overall internal picture of an object of opinion created by a person (e.g. a person or a group of people, organization, city or place, product). There are associations and emotions linked to an object of opinion. These are created both in a conscious and cognitive way as well as unconsciously on the level of feelings. That is why an image can be formed through external information and perceptions.  
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Classical controlling definition:
Characteristic for image is that it is with time stabilized and strengthened, in spite of the fact that image is influenced by certain dynamics. Therefore it is actually a picture of mood for which the object of opinion is not so much important as the feelings that are associated with it. An image can contain positive associations as well as negative ones.
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Factor input:  what (communication)-performance, assessed by cost accounting, was produced or purchased?
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Understanding in the context of communication:
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In order to be able to carry out communication as a bilateral process of exchanging meanings, constructing reality and influencing, we first need communication and understanding operations in the company. It can be analyzed on the input-level to what extent these occur as far as appropriate time, content, form and resources are concerned. Effective methods here are checklists (e.g. keeping the standards for press information, online texts etc.) and content-analytic procedures (e.g. for evaluation to what extend all bits of press information contain the arranged corporate messages). According to them the performance of communication department or agencies is assessed.  
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Conclusion: communicators still understand “input” typically as a starting point of communicative action processes, so what we communicate to the receiver. In classical understanding of controlling the communication process begins first with the end of a previously completed process of production and that is why it is supposed to be seen, from the point of view of a controller, as “output”.
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Input is the "expense" that is valued at costs. Input is necessary for producing communicative measures and matches therefore the effect-level model.
  
  

Revision as of 10:06, 17 October 2011

Classical controlling definition: Factor input: what (communication)-performance, assessed by cost accounting, was produced or purchased?

Understanding in the context of communication:

In order to be able to carry out communication as a bilateral process of exchanging meanings, constructing reality and influencing, we first need communication and understanding operations in the company. It can be analyzed on the input-level to what extent these occur as far as appropriate time, content, form and resources are concerned. Effective methods here are checklists (e.g. keeping the standards for press information, online texts etc.) and content-analytic procedures (e.g. for evaluation to what extend all bits of press information contain the arranged corporate messages). According to them the performance of communication department or agencies is assessed.

Conclusion: communicators still understand “input” typically as a starting point of communicative action processes, so what we communicate to the receiver. In classical understanding of controlling the communication process begins first with the end of a previously completed process of production and that is why it is supposed to be seen, from the point of view of a controller, as “output”. Input is the "expense" that is valued at costs. Input is necessary for producing communicative measures and matches therefore the effect-level model.


Source

ICV-Statement „Grundmodell für Kommunikations-Controlling“

Internet

[1]www.communicationcontrolling.de

First version by

ICV work group "Kommunikations-Controlling", leader: Dr. Reimer Stobbe

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